Parent Resources

Free Helmet Giveaway hosted by Councilman Koo (9/22) Registration Required


Queens Back-to-School Family Forum

The NYC Department of Education will be hosting a series of virtual Back-to-School Family Forums led by the borough leaders and featuring Chancellor Meisha Porter, DOE Leadership, and the NYC Department of Health. 

Queens Back-to-School Family Forum will be on September 9th, 2021 from 8:00-9:30pm.

Register Today!

Registration is now open for all forums and Families can submit questions by completing the online registration form at

Anyone can access the livestream at the time of the event by using this link

For more information about how to participate and interpretation services, visit external link)

Interpretation available in Spanish, Mandarin, Bangla.




CEC Meeting 9/14/21

Upcoming CEC Meeting on 9/14/21 @ 6:30PM

Registration is required prior to attending in person. Limited seating is available.

For registration or to attend via zoom please visit

Please see flyer for details.

 September 2021 meeting notice - Copy.pdf 

Association to Benefit Children (ABC): Fast Break Plus Children’s Mental Health Services

Association to Benefit Children (ABC) combats the devastating effects of poverty, hunger, homelessness, physical and emotional abuse, abandonment, HIV infection, and substance abuse that endanger children’s welfare and undermine their future. For over 25 years, ABC has advocated for the rights of children to grow and thrive, regardless of circumstance. Since our founding, we have provided vital and individualized wraparound services for children and parents as families grow together. In addition to early childhood education, family support and preservation services, and afterschool and summer youth programming, ABC offers mental health services to children through the Fast Break Mobile Mental Health Clinic.


Applying for School Information Sessions

It’s Not Too Late to Apply for 3K

If your child doesn’t have a program or school yet for the fall, or if you’ve recently moved and need a new placement, we’re here to help. As a reminder, all NYC families with children born in 2016, 2017, and 2018 are invited to join us this summer for a virtual information session.  

During each event, we will discuss: 

  • How to learn about schools and programs 
  • How to add yourself to programs’ waitlists 
  • How waitlists work and how to navigate them in MySchools 
  • How to accept waitlist offers 

After the presentation, we will respond to your questions. Please note that the content of each event is the same, but the language supports provided at each will differ.  Each event is hosted live here:

  • Join us on Zoom by clicking here at the event’s start time.   
  • Webinar ID: 813 9328 9846| Passcode: 123456  
  • Or call in at: +1 646 558 8656 | Phone Conference ID: 81393289846# 


August 25, 5pm-6pm | Event held in English 

August 31, 1pm-2pm | Event held in English  

 33025-es-events_-august-reminder-email_spanish- accessible.pdf

 33025-es-events_-august-reminder-email_chinese- accessible.pdf 

NY Financial Assistance Programs

Retroactive Reimbursements for Burial Costs 
The Federal Emergency Management Agency (FEMA) will provide financial assistance for COVID-19-related funeral expenses incurred after January 20, 2020. Individuals who lost loved ones to COVID-19 can apply for retroactive reimbursement for burial costs. Applicants can receive up to $9,000 per burial. Eligibility information and required documents are available on FEMA’s website. To apply, individuals can call 1-844-684-6333 or 1-800-462-7585. The call center is open Monday-Friday from 8:00 a.m.-8:00 p.m.

Emergency Rental Assistance Program Still Accepting Applications 
The New York State Office of Temporary and Disability Assistance (OTDA) continues to accept applications for the the Emergency Rental Assistance Program, which provides temporary rental and utility assistance to low- and moderate-income households at risk of experiencing homelessness or housing instability. Applications from households with an income at or below the 50% area median income will be prioritized. Then, other households that meet the eligibility criteria will be processed on a first-come, first-served basis if funds remain available. As of July 26, a new streamlined application process with reduced documentation requirements began to remove barriers to access for applicants. For more information on eligibility, the application process, and assistance completing the application, visit the OTDA website. Please visit for more housing and financial resources. 

New York State Department of Labor Excluded Workers Fund
The New York State Department of Labor has announced the Excluded Workers Fund, which will provide direct cash assistance to workers ineligible for State unemployment benefits or Federal COVID-19-related income relief due to their immigration status or other factors. Applicants must live in New York and have earned less than $26,208 in the 12 months prior to April 2021. They must also provide documentation to establish work-related eligibility and residency in New York. Individuals can apply for the Fund online or call 1-877- 393-4697 to speak with an agent. Applications will be reviewed until funds are depleted.

Montefiore Health System Launches the Family Resiliency Program
Montefiore Health System and Albert Einstein College of Medicine have launched the Family Resiliency Program, which provides counseling and financial support to New York City and lower Hudson Valley families who have lost a loved one due to COVID-19. The Montefiore Family Resiliency Program will provide cash assistance to 375 families in financial distress. A licensed health care professional must refer families to the program. Additional information and the referral form are available on this flyer

LinkNYC Program: Free, Fast Wi-Fi in NYC

LinkNYC is a first-of-its-kind communications network that is replacing pay phones across the five boroughs with new structures called Links. Each Link provides super fast, free public Wi-Fi, phone calls, device charging, and a tablet for access to city services, maps and directions.  Learn more here.

As part of their franchise contract renewals with the City, Time Warner Cable and Cablevision have partnered with DoITT and the Parks Department to provide public Wi-Fi service in nearly 80 parks locations across the five boroughs. NYC Parks Wi-Fi access is available on a free and limited-free basis. View a map of Parks WiFi locations.  Learn more here.

All branches of the Library feature computers that offer access to the Internet, electronic databases, library catalogs, and Microsoft Office. Every location also offers free Wi-Fi access during open hours.  Learn more here.

Learn more about Broadband Access programs here:

Emergency Broadband Benefit

Harlem WiFi

NYC Connected Communities

NYCHA Digital Van

TWC Learning Labs

Family Welcome Centers

Family Welcome Centers serve NYC families all year round with enrollment and admissions. Our staff members provide remote support Monday through Friday via email, phone, or video conference. 

To request support and/or set up an appointment, please complete and submit this form: Request for Support

When we receive your form, we will call or email you to support with your request. We’ll make every effort to respond within 72 hours. We are grateful for your patience.

Need help accessing or submitting the online form? Call 718-935-2828 for assistance.

 2021 BTS FWC Digital Flyer - 20210615 - English.pdf 



Family Fun Hour SUMMER SERIES (English/Spanish)

Advance Child Tax Credit Flyer

Free Summer Meals

Emergency Broadband Benefit Program/緊急寬頻福利拓展/la Prestación de emergencia para banda ancha

The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. If your household is eligible, you can receive:

  • Up to a $50/month discount on your broadband service and associated equipment rentals
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

Only one monthly service discount and one device discount is allowed per household. All families with a student enrolled in a DOE school or program are eligible for this benefit, and funds will be allocated on a first-come, first-serve basis.

For Chinese/中文:

For Spanish:

Apply at